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Improve trainee confidence, skills and product knowledge

Flex

The best way to develop telephone skills is by doing it! Discussing it, watching videos, reading notes all help, but practice is , in the end, what helps most – particularly practice which can be reviewed and analysed in a safe training environment without the pressure of the job and without a real customer on the other end of the line.

Whether you are an in-company trainer or an independent trainer, we can give you the tools to really add value to your training sessions. You can record role-plays between couples or have up to 12 people simultaneously role-playing. There is also equipment for recording ‘live’ calls.

Designed by trainers for trainers

  • gives your training a genuine sense of realism
  • produces confident, knowledgeable and effective people
  • increases your conversions immediately
  • gives people instant feedback in a safe environment
  • dramatically improves call handling skills
  • fun and highly effective
  • amazing results
  • run your role-plays anywhere!

Available to hire or purchase

 
 
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For more information please call us on:

01639 844500

Authorised Ergosum Dealer

62-64 Commercial Street, Ystalyfera, Swansea, SA9 2HS
Tel: +44 (0)1639 844500 | Fax:+44 (0)1639 844600 | E-mail: Info@healthyworkstations.com

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Company No: 4393957 Registered in England and Wales

Member of West Wales Chamber of Commerce